Privacy Policy

Effective Date: July 29, 2026

Tesla Electric respects your privacy and is committed to protecting personal information collected through our website, telephone calls, service requests, quotations, purchases and other communications.

1. Information We Collect

We may collect:

  • Name

  • Telephone number

  • Email address

  • Billing or service address

  • Company name

  • Products or services requested

  • Quote, order and service information

  • Communications with our staff

  • Website usage, browser and device information

  • Payment and transaction information

Payment information may be processed by third-party payment providers. Tesla Electric does not necessarily store complete credit card information.

2. How We Use Your Information

We may use personal information to:

  • Respond to questions and service requests

  • Prepare quotations and process orders

  • Schedule installations, repairs or electrical service calls

  • Provide customer support

  • Follow up after a purchase or service

  • Request feedback or a service review

  • Send relevant service or promotional information where permitted

  • Improve our website and customer service

  • Prevent fraud, security threats or misuse

  • Meet legal, accounting, tax and regulatory requirements

3. Marketing Communications

Contact information may be retained and used for service follow-ups, customer review requests and relevant marketing communications where permitted by law.

Marketing emails and electronic messages will include an unsubscribe option.

Customers and leads may also withdraw consent by calling Tesla Electric.

4. Data Retention

Personal information belonging to customers and leads is generally retained for up to 90 days after the last inquiry, interaction or completion of service.

After 90 days, the information will be securely deleted, destroyed or anonymized unless:

  • The customer has consented to continued communication

  • The information relates to an active quotation, order, warranty or service request

  • A longer retention period is required for accounting, tax, legal, insurance or regulatory purposes

  • The information is required to establish, exercise or defend a legal claim

5. Sharing Personal Information

Tesla Electric may share limited personal information with trusted service providers when necessary to operate the business, including:

  • Payment processors

  • Website and hosting providers

  • Delivery or equipment suppliers

  • Electrical technicians or subcontractors

  • Email, analytics and advertising platforms

  • Accounting, legal or regulatory professionals

Tesla Electric does not sell personal information.

Information may also be disclosed when required by law or when reasonably necessary to protect customers, employees, the business or its legal rights.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Operate website features

  • Measure website traffic

  • Understand visitor activity

  • Improve advertising and marketing performance

Visitors may restrict cookies through their browser settings. Disabling cookies may affect some website functions.

7. Protecting Your Information

Tesla Electric uses reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, theft, loss or alteration.

No electronic transmission or storage system can be guaranteed to be completely secure.

8. Access, Correction and Removal Requests

You may request to:

  • Access personal information held about you

  • Correct inaccurate information

  • Withdraw marketing consent

  • Request deletion of your information, subject to legal retention requirements

To request that your information be removed, call Tesla Electric at:

4165355845

You may be asked to provide information necessary to verify your identity and locate the relevant records.

9. Third-Party Websites

Our website may contain links to external websites. Tesla Electric is not responsible for the privacy practices, security or content of third-party websites.

10. Changes to This Policy

Tesla Electric may update this Privacy Policy when its services, technology or legal obligations change.

The updated version will be posted on the website with a revised effective date.

11. Contact Us

For privacy questions, complaints or data-removal requests, contact:

Tesla Electric
Toronto, Ontario, Canada

Telephone: 4165355845
Website: teslaelectric.ca